Account Services & Planning
Account Service That Shines
With Aqua, you can count on superb account service headed up by experienced account representatives expert at marshaling agency services while focusing on you and the details. Most of our account executives almost become extensions of client’s staffs, deeply imbedded and on top of every detail.
Personable and enjoyable, each account executive makes it a pleasure to work with Aqua. As a matter of fact, it’s not unusual for a client to express that they wish they could hire their account executive away (No. No. Don’t do that.). Each is a superb planner and facilitator, making sure that you have a rock-solid plan in place, and then supervising its execution to ensure the highest possible return on investment. They supervise and manage all aspects of your account with the agency, from planning to budgeting, message definition to billing and reporting. And each account executive delivers Aqua’s proven process that ensures client success, including consistent meeting times (usually face-to-face); clear, consistent communication; ongoing project management; and in-depth yet clearly understood reporting of KPIs.
More than just a “go-between” Aqua account executives are seasoned professionals able to guide your marketing communication and provide superb counsel. Each is an excellent facilitator of client services and an expert project manager.
You’ll like them. They’ll like you. Together, we’ll move mountains.
Services You Can Expect
- Client planning
- Research coordination and development
- Multi-channel coordination of agency services
- Project management
- Consistent contact
- Clear, ongoing communication
- Vendor bid management
- ROI reporting
- Rock-solid, transparent billing